When someone in your family is diagnosed with a life-limiting illness, time is more precious than ever. Many people prefer to spend that time in the familiar comfort of their own home. Hospice of the Western Reserve and its affiliate, HMC Hospice of Medina County can make that a reality, even in the midst of a pandemic.
Adjustments have been made to programs and services to keep everyone safe. Technology and safety protocols have been put into place to protect patients, families, and hospice staff. Nurses still conduct in-person visits to the home during the admissions process and whenever they are needed to manage pain or other symptoms. Hospice nursing assistants (HNAs) visit the home to help with personal care and daily living tasks, supporting each person with dignity and compassion. During their visits, nurses and HNAs always follow CDC guidelines and wear masks and gloves.
Telehealth capabilities allow nurses, social workers, and spiritual care coordinators to conduct video-based visits and maintain regular weekly contact while observing social distancing protocols. Social work and spiritual care services, as well as art and music therapies, are available through video visits or telephone check-ins and can do a great deal to provide peace of mind and enhance a loved one’s quality of life.
Support staff is available for expert advice through a 24-hour helpline. The hospice team helps families assess and manage the circumstances which may involve a visit to the home.
Care and support are provided not only for the patient but for the entire family. That includes bereavement support for more than a year after a loved one’s death. Speak with a member of the team seven days a week, 24 hours a day by calling 800.707.8921. An in-person visit can be scheduled the same day it is needed. For more information about hospice services visit www.hospicewr.org
