Increased efforts to prevent harassment linked to better employee and organizational outcomes, survey says.
The spotlight on workplace sexual harassment since fall 2017 has led to high-profile resignations, terminations and lawsuits. And while the revelations and consequences have prompted ongoing, national conversations about appropriate behavior, only 32 percent of working Americans said that their employer has taken new steps to prevent and address sexual harassment in the workplace, according to a survey by the American Psychological Association.
According to employees, the most common action taken was simply reminding employees of existing sexual harassment training or resources (18 percent).
Workplace Sexual Harassment: Are Employers Actually Responding? from APA’s Center for Organizational Excellence was conducted online by Harris Poll from Feb. 15-March 1, 2018, among 1,512 U.S. adults who are employed full-time, part-time or self-employed. The data were collected as part of APA’s 2018 Work and Well-Being Survey. While the lack of meaningful change is not entirely surprising, it is disappointing, said David W. Ballard, PsyD, MBA, director of APA’s Center for Organizational Excellence. “The #MeToo movement has given business leaders an opportunity to finally take real action addressing a complex problem that has been pervasive for generations,” Ballard said. “Our survey – as well as anecdotal reports – shows that too few employers are making comprehensive efforts that can have significant impact. Avoiding the issue is bad for employee well-being and business, but so, too, is a narrow, compliance-based approach. We know from psychological science that relying solely on mandated training designed primarily to limit the organization’s legal liability is unlikely to be effective.”
Only 10 percent of U.S. workers said their employer has added more training or resources related to sexual harassment since the recent increased media and public attention on this serious workplace problem. Just 8 percent said their employer implemented a more stringent policy related to sexual harassment, and only 7 percent reported that their employer hosted an all-staff meeting or town hall to discuss sexual harassment.
Research has shown training to recognize and report sexual harassment isn’t enough to change employee behavior or a workplace culture where harassment is more likely to occur. Instead, psychologists recommend a comprehensive approach that incorporates fair policies that are clearly communicated, ongoing training, leadership support of a civil and respectful culture, and the hiring and promotion of women into senior leadership roles.
The survey showed the difference when women have representation in upper management. Employees in organizations that have women in senior leadership roles said they were more likely to report sexual harassment at work if they experienced it (56 percent) or witnessed it (55 percent), and confront a coworker who is engaging in inappropriate sexual behavior at work (53 percent), compared with employees in organizations that don’t have women in senior leadership roles (39 percent, 41 percent and 34 percent, respectively).
The survey also found links between increased efforts to prevent and address workplace sexual harassment and better employee and organizational outcomes more broadly. When new steps had been taken, employees were more likely to say they were in good psychological health (90 percent vs. 79 percent) and that their employer provides the necessary resources to help employees meet their mental health needs (76 percent vs. 36 percent) and manage their stress (63 percent vs. 31 percent). They also reported higher job satisfaction (86 percent vs. 60 percent) and motivation to do their best at work (89 percent vs. 64 percent) and were more likely to say they’d recommend their organization as a good place to work (79 percent vs. 51 percent), than those who said their employer had not taken any new steps.
“Sexual harassment at work occurs within a broader context,” Ballard said. “For training to produce long-term changes, the organization’s workplace practices need to align with and support the individual attitudes and behaviors it’s trying to promote. Leaders in a psychologically healthy workplace model civility, respect, fairness and trust. In an organizational culture where every employee feels safe, supported and included, people can be their best, and that’s good for people and profits.”
About the Center for Organizational Excellence
APA’s Center for Organizational Excellence works to enhance the functioning of individuals, groups, organizations and communities through the application of psychology to a broad range of workplace issues. The center houses the Psychologically Healthy Workplace Program, a public education initiative designed to engage the employer community, raise public awareness about the value psychology brings to the workplace and promote programs and policies that enhance employee well-being and organizational performance.
About the Survey
About The Harris Poll
The Harris Poll is one of the longest running surveys in the U.S. tracking public opinion, motivations and social sentiment since 1963 that is now part of Harris Insights & Analytics, a global consulting and market research firm that delivers social intelligence for transformational times.