Overview: To help families during this difficult time, American Family Life Insurance Company now offers eligible life insurance beneficiaries access to Empathy, a support platform that combines technology with personalized, compassionate care. Empathy assists with everything from estate management and legal paperwork to emotional healing and benefit claims. It’s just one more way American Family Insurance is committed to standing by families when they need it most.
Losing a loved one is never easy—but what comes next can be just as overwhelming. Between the grief and the paperwork, the legal
to-dos and emotional healing, many families find themselves navigating a complex and exhausting journey. American Family Life Insurance is offering eligible life insurance beneficiaries something invaluable: compassionate, hands- on support through Empathy, an innovative platform blending technology and human care at no additional cost.
Empathy provides guidance and relief during one of life’s most difficult moments, offering help with everything from settling an estate and handling probate to claiming benefits and managing digital accounts. It’s not just about checking off boxes—it’s about easing the emotional and logistical burden that often lingers for more than a year after a loss.
“After the loss of a loved one, we know financial impacts aren’t the only hurdles family members are facing,” said Tom Muneen, Agency owner in Medina, Ohio.
Through this partnership, American Family Insurance is reinforcing its commitment to supporting families not only financially, but also emotionally and practically. Beneficiaries of eligible AFLIC life insurance policies can now enroll with Empathy to receive this comprehensive support.
If you’re interested in learning more about life insurance or this new offering, connect with Tom Muntean, American Family Insurance agent or visit www.amfam.com.
Because love doesn’t end with loss—and neither should the support.
